| Job Title: | Viewing Agent |
| Location: | Shawlands, Glasgow |
| Department: | Sales |
| Reports to: | Associate Director |
| Hours: Contract: | Approx 20 hours per week, spread across evenings, Saturdays and Sundays We are open to considering either a permanent or fixed-term appointment to suit the right candidate's circumstances. |
Viewing Agent (Part Time)
Glasgow - Shawlands
Full-time
Permanent employee
Key details
About the role
As part of the Glasgow Sales Team, you will act as the principal viewer for all marketed properties and ensure that our viewings process is carried out in a highly efficient manner in order to best support the Sales Team. You will demonstrate a clear understanding of, and a shared passion for, our beliefs and values.
If you have a passion for property, enjoy working with clients and possess excellent knowledge of the south of Glasgow, we would be delighted to hear from you.
You will seek to maximise the conversion rate of viewings to successful sales while providing exceptional customer service in keeping with the Rettie brand. In addition, you will work collaboratively with your colleagues to ensure that detailed and accurate feedback is collected to inform the decision-making processes of the Sales team and their clients.
If you have a passion for property, enjoy working with clients and possess excellent knowledge of the south of Glasgow, we would be delighted to hear from you.
Key responsibilities
You will be responsible for the following:
Driving Sales Performance – to be providing a highly effective viewings service, supporting the Sales Team to improve the performance of their marked properties.
Managing Administration – to be organised and diligent in your administration of the viewings process.
Excelling in Client Care – take the time to ascertain the individual needs of all prospective buyers, ensuring they are provided with detailed information with regards to the property and the Rettie & Co. purchasing process.
Maintaining Company and Operational Standards – to ensure standards are met by complying with company policies and procedures
Driving Sales Performance – to be providing a highly effective viewings service, supporting the Sales Team to improve the performance of their marked properties.
Managing Administration – to be organised and diligent in your administration of the viewings process.
Excelling in Client Care – take the time to ascertain the individual needs of all prospective buyers, ensuring they are provided with detailed information with regards to the property and the Rettie & Co. purchasing process.
Maintaining Company and Operational Standards – to ensure standards are met by complying with company policies and procedures
Key requirements
- Must hold a current, clean UK driving licence for a minimum of 12 months.
- Good knowledge of Shawlands and the surrounding area.
- Proficient in the use of IT systems, including MS Word, Excel, & Outlook
- Excellent attention to detail
- Experience in a customer-facing role
Competencies
- Customer Focus
- Communication
- Collaboration
- Problem Solving & Innovation
- Planning & Organising
- Positive Mindset
How to apply
If this opportunity appeals to you, we’d be delighted to hear from you. Please submit your CV along with a brief cover letter telling us a little about yourself.
About us
When you join Rettie, you’ll discover the difference you can make. We're a growing and ambitious company, but at our foundations, we have a family feel. We care about our people; we want them to prosper and realise their potential. We are proud that our values of Teamwork, Determination, Dependability and Ambition guide our actions and behaviours towards our clients and each other, daily. Based on these values, we aspire to cultivate and grow diverse, capable teams in an environment which will help you realise your career potential.