Property Manager

The principal aim of the Edinburgh Lettings Team is to ensure an exceptional customer experience is provided to all our customers. As the principal point of contact for your tenants and landlords, you’ll be required to build quality, lasting client relationships by working closely with colleagues in your team, supporting Rettie in achieving a market-leading position.

As Property Manager, you will be responsible for all aspects of the lettings management process across your portfolio of properties from finding tenants to arranging day-to-day maintenance. Together with your team, you will ensure our processes are continually reviewed to deliver the best possible client experience which will maximise the fee income of our landlords’ assets.

Ideally, we are looking for an ARLA (or equivalent) qualified Property manager with at least two years’ experience in the Lettings industry. You will hold a full UK driving licence.
 
We would love to hear from you if you have excellent people skills, enjoy problem solving and working within a close-knit, friendly team.

You will be responsible for the following:
  
Driving Portfolio Performance – to constantly improve the performance of the assets within your portfolio, retaining clients and promoting portfolio growth. 

• Ensuring 100% compliance with regulatory standards  
• Minimising void periods  
• Increasing rents mid-tenancy in line with lease terms  
• Minimising arrears  
• Promoting investment and upgrading works  
• Effective management throughout the duration of the tenancy. 

Managing Administration – Full responsibility and accountability for all aspects of the lettings and management process across your portfolio (assisted by a portfolio administrator) including:  

• Full compliance management of all safety testing and the installation and maintenance of detection equipment  
• Detailed client information collection and due diligence including money laundering verification  
• Accurate and detailed property marketing accompanied by a high standard of marketing images  
• Effective management/overseeing of all tenant referencing/move-in processes  
• Detailed and objective client reporting following regular property inspections  
• Efficient and diligent processing of any maintenance requests and contractor invoices
• Overseeing administration of HMO licensing issues including applications and renewals in the portfolio  
• Efficient administration of all checkouts, deposit deductions/releases, tenant swaps, early exits and ownership changes  
• Overseeing administration of utility notifications and the accurate processing of void period costs.

If this opportunity appeals to you, we’d be delighted to hear from you. Please submit your CV along with a brief cover letter telling us a little about yourself.