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Lettings Assistant

Edinburgh - Jamaica Street
Full-time
Temporary

Key details

Department:                Edinburgh Lettings
Job Type:                     Full-Time, 37.5 Hours, Monday to Friday
Duration:                     Temporary - from mid-June 2026 until early September 2026

About the role

You will provide support to our rapidly growing teams, who deal with the booking and management of a portfolio of properties available for short term let throughout the year and a large portfolio of long let properties. Working closely with the Short-Term Lettings Manager & Lettings Manager you will provide support by undertaking a multitude of different tasks which will vary on a day to day basis.

Key responsibilities

Within our Short Lets Team:
  • Taking photos of properties
  • Pre tenancy checks 
  • Making up welcome packs for guests
  • Taking things to the properties as needed
  • Answering the telephone
  • Assigning keys to guests and arranging key cutting
  • Meeting owners
  • Ad hoc property/tenant visits
  • Update existing inventories
Within our Edinburgh Lettings Team:
  • Assisting with viewings
  • Answering telephone calls and booking in viewing appointments
  • Picking up and delivering items to flats
  • Assigning keys to tenants and contractors

Key requirements

  • Hold a full clean driving licence
  • Detailed knowledge of Edinburgh lettings market
  • Complete administration and processes thoroughly and methodically
  • Be a team player and can build good working relationships with other teams
  • Good geographical knowledge of Edinburgh
  • Be confident using IT applications
  • Can multi task and thrive in a close team environment
  • Have a flexible approach to work and show initiative

Competencies

  • Customer focused
  • Collaboration
  • Communication
  • Problem Solving
  • Positive Mindset
  • Planning and organising

About us

When you join Rettie, you’ll discover the difference you can make. We're a growing and ambitious company, but at our foundations, we have a family feel. We care about our people; we want them to prosper and realise their potential. We are proud that our values of Teamwork, Determination, Dependability and Ambition guide our actions and behaviours towards our clients and each other, daily. Based on these values, we aspire to cultivate and grow diverse, capable teams in an environment which will help you realise your career potential.