Location: Byres Road, Glasgow
Hours of work: Saturday 10am – 2pm (4hrs) and Sunday 12pm – 3pm (3hrs)
Property Sales Consultant
Glasgow - West End
Part-time
Permanent employee
Key details
About the role
We are looking for someone friendly, organised and people-focused to join our Glasgow West End team. This role is weekend-only with the option to pick up extra hours for holiday cover when available.
You’ll handle enquiries, book viewings, support buyers and sellers, and help create a positive experience for everyone who walks through the door, calls or emails the branch.
You’ll handle enquiries, book viewings, support buyers and sellers, and help create a positive experience for everyone who walks through the door, calls or emails the branch.
About you
This role is ideal for someone with a genuine interest in property and a passion for providing exceptional customer service. No previous property experience is required; full training will be given. You'll take a proactive approach to personal development, continuously building your skills.
Key responsibilities
- Act as the first point of contact for all enquiries (phone, email, in person).
- Arrange property viewings and valuations, scheduling diary appointments as required.
- Respond to Home Report, brochure, and property information requests promptly.
- Match new properties with potential buyers, following up via phone and email.
- Build strong ongoing relationships with clients through regular communication.
- Promote wider Rettie Group services to encourage internal referrals.
- Maintain accurate records through proactive use of the sales database (Reapit).
- Support the team in ensuring all regulatory compliance requirements are met.
- Contribute to the team's marketing activity, including social media content, direct mail campaigns and encouraging online reviews.
Key requirements
Essential
Desirable
- A proactive and positive attitude and a commitment to delivering exceptional service
- Strong customer service and organisational skills
- Confident IT user, including MS Word & Outlook
Desirable
- Knowledge of the residential property market
- Driving Licence (or working towards obtaining one)
- Previous experience of using Reapit or another CRM system
Competencies
- Customer Focus
- Collaboration
- Communication
- Problem Solving and Innovation
- Planning and Organising
- Positive Mindset
About us
When you join Rettie, you’ll discover the difference you can make. We're a growing and ambitious company, but at our foundations, we have a family feel. We care about our people; we want them to prosper and realise their potential. We are proud that our values of Teamwork, Determination, Dependability and Ambition guide our actions and behaviours towards our clients and each other, daily. Based on these values, we aspire to cultivate and grow diverse, capable teams in an environment which will help you realise your career potential.