As our Compliance Administrator, you’ll play a vital role in supporting the company to adhere to Anti Money Laundering (AML) regulations and internal compliance policies, procedures, and processes.

You’ll achieve this by accurately entering data into relevant systems, completing KYC (Know Your Customer) and KYCB (Know Your Customer’s Business) checks, and maintaining accurate records. This will involve building positive relationships with frontline teams, our clients, and customers, guiding them, as required, to ensure the appropriate documentation is received to meet HMRC regulations.

You’ll also support the Risk & Compliance Analyst and Chief Operating Officer, as required, with wider AML-related activities across the company.

This is an ideal role for someone with experience in administration who can navigate their way around systems and databases with ease. You’ll be process-driven with a keen eye for detail, and also show confidence in interacting with clients in person, over the phone and via email.

You’ll demonstrate a structured approach to managing your daily workload to meet agreed deadlines.

• Understand and follow relevant guidelines, regulations, and compliance standards that impact your direct line of work
• Support the frontline teams by completing KYC and KYCB checks in line with internal policy and procedures, including using our approved electronic verification software
• Communicate directly with frontline teams, clients, and customers as required to ensure the required KYC and KYCB documentation is received
• Assist with risk assessments and audits as required
• Escalate complex cases, queries or concerns to the Risk & Compliance Analyst and/or Chief Operating Officer as appropriate for awareness, support and advice
• Ensure accuracy of all your own data input and record keeping into the database (Reapit), enabling the accuracy of management information reporting and the audit process
• Support with ad-hoc wider AML-related activities, including but not limited to risk assessments, audits, policy, procedure, and process reviews.

Essential

• Demonstrable administration experience, ideally with a compliance background, and/or from a sales or financial services environment
• Ability to follow, and learn from, regulations, policies, procedures, processes, and guidelines
• Excellent attention to detail – methodical and accurate with the use of systems
• Professional phone manner
• Confident with navigating databases (Reapit and/or Amiqus experience is desirable)
• Proficient in the use of IT systems including MS Teams, Outlook, Word & Excel

• Customer Focus
• Communication
• Collaboration
• Problem Solving & Innovation
• Planning & Organising
• Positive Mindset